IBM Study: C-Suite Executives Declare One-Vendor Approach to Cloud is Dead

Industry-related regulatory compliance is a significant obstacle for 64 percent of respondents, resulting in an uptick of specialized cloud adoption
Despite escalating cyber-attacks, a third of respondents do not have security as their top priority

ARMONK, N.Y., Oct. 28, 2021 — According to the results of IBM’s new global study on cloud transformation there has been a drastic shift in business needs as only three percent of respondents reported using a single private or public cloud in 2021, down from 29 percent in 2019 – establishing hybrid cloud as the dominant IT architecture.

The global study, conducted by IBM Institute for Business Value (IBV) in cooperation with Oxford Economics, surveyed almost 7,200 C-suite executives across 28 industries and 47 countries. The findings indicate that the cloud market has entered the hybrid, multicloud era and concerns around vendor lock-in, security, compliance and interoperability remain paramount. The study found:

Cyber threats are at an all-time high

  • Infrastructure complexity is creating cracked doors that cybercriminals are exploiting.
  • Yet, surprisingly more than a third of respondents did not indicate improving cybersecurity and reducing security risks are among their largest business and IT investments.
  • At the same time, 80 percent said data security being embedded throughout the cloud architecture is important or extremely important, in most cases, to successful digital initiatives.

Companies are denouncing vendor lock-in

  • Nearly 79 percent of respondents said workloads being completely portable with no vendor lock-in is important or extremely important to the success of their digital initiatives.
  • Nearly 69 percent of respondents said vendor lock-in is a significant obstacle to improving business performance in most or all parts of their cloud estate.

Public cloud adoption is evolving towards industry clouds

  • Nearly 70 percent of respondents in the government and financial services sectors cited industry-related regulatory compliance as an obstacle to the business performance of their cloud estate.

“In the beginning of their cloud journey, many companies dabbled with several different clouds that created complexity and disconnected piece parts, potentially opening them up to major security threats,” said Howard Boville, Head of IBM Cloud Platform. “Today’s finding reiterate that security, governance and compliance tools must run across multiple clouds and be embedded throughout hybrid cloud architectures from the onset for digital transformations to be successful.”

The study revealed that enterprises need to assess how they use the cloud in terms of adoption, velocity, migration, speed, and cost savings opportunity. Other recommendations include:

  • Focus on security and privacy – determine where your critical workloads reside and scrutinize who and what has access to them. Regularly test that security controls and privacy policies are being adhered to, but also that improperly configured assets and software vulnerabilities are being promptly addressed.
  • Ask which workloads should move to the cloud – take inventory of the IT environment to successfully determine which workloads and applications will yield the most value in the cloud and which are better suited to stay on-premises.
  • Make data work for you – analyze workloads using AI driven tools and best practices to determine where and how to put them in the right place for the right reason.
  • Set a tactical approach – address the technology trade-offs, such as selecting the best approach to modernize specific applications and manage important issues like security, governance, and disaster recovery.
  • Determine the right team – put a cross-disciplinary team of people to work rethinking how your enterprise creates value for its customers.

Additional findings from the 2021 report

  • By industry: Respondents in regulated industries, government (85 percent) and financial services (80 percent), cited governance and compliance tools being able to run across multiple clouds as important to success of digital initiative.
  • By industry: Only 1 percent of respondents in the electronics, insurance, manufacturing, telco, transportation and travel industries, reported using a single private or public cloud in 2021.

IBM Report Reveals Potential Rebound for Travel and Event Spending, End of Traditional Shopping Season

Due to Waning Vaccination and Safety Measures, Many Surveyed Consumers’ Return to Public Life Has Been Indefinitely Delayed

ARMONK, N.Y., Oct. 21, 2021 — According to the findings of a new global consumer study released by IBM’s Institute for Business Value (IBV), respondents are feeling slightly more festive for the 2021 holiday season than they were in 2020, and are reporting higher household budget allocation for travel and local activities. However, the survey suggests COVID-19 pandemic-related concerns are hindering the return of the traditional shopping season

Almost three in four respondents said they’re concerned about new variants of COVID-19, three in five said they’re concerned about interacting with unvaccinated people outside of their families and more than half of those surveyed said they are worried about spending time with unvaccinated family and friends. Holiday shopping budgets are still 13% lower than they were in 2019; however, they did increase 30% year-over-year, and 87% of surveyed consumers say they may shop for the holidays this year, up six points compared to 2020.

“The most effective industry leaders may be the ones who can meet the customer where, when and how they want,” said Jonathan Wright, Managing Partner & Global VP for Supply Chain Consulting, IBM Consulting. “Based on the survey findings, consumer respondents may continue to demand safety requirements for in-person activities, as well as modern-day fulfillment models such as contactless pick-up, same-day delivery; ship-from-store; buy online, pick up in-store, etc. Deploying artificial intelligence, intelligent automation and analytics across an enterprise can build a more adaptable business that can rapidly respond, pivot, and scale up or down, which may be a pivotal enabler when it comes to this holiday shopping season.”

Noteworthy survey findings include:

An Earlier Start to the Holiday Shopping Season

Holiday shoppers are concerned about shortages, so to increase their chance of getting everything on their wish lists, more than one in four surveyed adults started shopping in September or earlier. Twice as many people surveyed plan to start in October as compared to last year and just under half of consumers surveyed plan to jumpstart holiday shopping before November, weeks earlier than the traditional “Black Friday” start date in the US.

Online Shopping Still Reigns

While there is notable demand for local products and merchants, online shopping is likely to hold on to its leadership position this holiday season for those surveyed. This statistic is noteworthy when compared to February 2021 IBV data which found that 73% of surveyed shoppers wanted and expected to return to shopping malls and shopping centers after they were vaccinated. Instead, 43% of consumers surveyed say they plan to buy products online and just 36% surveyed say they plan to buy products in a physical store, citing the increasing concern about new COVID-19 outbreaks and variants.

Holiday Travel & Experiences/Activities could be on the Rebound for 2021

According to the survey, travel is predicted to account for a larger portion of the holiday budgets overall for those surveyed, rising to 8.2% from 5.7% in 2020. Though still lower than it was in 2019, almost 40% of respondents said they plan to travel to see family and friends over the holidays, up from 28% last year. Travel budgets are also on the rebound, up 43% over 2020, with international lodging and air travel budgets growing more than domestic air travel and lodging budgets for those surveyed. Local outings and activities, as well as dining out, may see the biggest lift in 2021 with consumers surveyed planning to spend 30% more in this area than they did last year.

Consumers Still Care About Sustainability

Environmentally friendly products may also have a leg up this holiday season. Four in five consumers surveyed say they may consider sustainability to some extent when they’re shopping for the holidays this year, which is consistent with last year’s survey results. This group plans to change their behavior by avoiding single-use plastics, shopping locally and buying more products locally or made locally.

*IBV Study Methodology
The IBM Institute for Business Value polled more than 13,000 adults across nine countries (Brazil, Canada, France, Germany, India, Mexico, Spain, the United Kingdom, and the United States), to better understand consumers’ COVID-19 pandemic-related concerns and the impact on how people plan to celebrate the holiday season – how it may affect their perspectives on a number of issues, including retail spending, traveling and future event attendance.

IBM Unveils AI-Driven Software for Environmental Intelligence, Helping Businesses Address Sustainability Objectives and Climate Risk

– IBM Environmental Intelligence Suite combines weather, climate, and operational data and environmental performance management into a single solution
– Helps companies anticipate and respond to climate risks, such as flooding and wildfires, while providing insights to help improve resiliency and meet sustainability goals
– Addresses World Economic Forum’s Top Three Most Likely Risks for Businesses over the next decade

ARMONK, N.Y., Oct. 12, 2021 — IBM today announced a suite of environmental intelligence software that leverages AI to help organizations prepare for and respond to weather and climate risks that may disrupt business, more easily assess their own impact on the planet, and reduce the complexity of regulatory compliance and reporting.

Companies are facing climate-related damage to their assets, disruptions to supply chains and operations, as well as increasing expectations from consumers and investors to perform as an environmental leader. Extreme weather, climate action failure and human-led environmental damage were cited as the top three most likely risks for businesses over the next ten years in the World Economic Forum’s “Global Risks Report 2021.” Businesses need actionable environmental insights to address these challenges, but current methods are often cumbersome and complex – requiring intensive manual labor, climate and data science skills, and computing power.

The IBM Environmental Intelligence Suite announced today aims to help companies streamline and automate the management of environmental risks and operationalize underlying processes, including carbon accounting and reduction, to meet environmental goals. The suite leverages existing weather data from IBM, the overall most accurate provider globally, advanced geospatial analytics already in use by companies around the world, and new innovations from IBM Research. The offering is the first to bring together AI, weather data, climate risk analytics, and carbon accounting capabilities in this way – allowing organizations to spend less resources curating this complex data, and more on analyzing it for insights and taking action to improve their operations.

IBM Environmental Intelligence Suite is a SaaS solution designed to help organizations:

  • Monitor for disruptive environmental conditions such as severe weather, wildfires, flooding and air quality and send alerts when detected;
  • Predict potential impacts of climate change and weather across the business using climate risk analytics;
  • Gain insights into potential operational disruptions and prioritize mitigation and response efforts;
  • Measure and report on environmental initiatives and operationalize carbon accounting, while reducing the burden of this reporting on procurement and operations teams.

The suite delivers environmental insights via APIs, dashboards, maps and alerts that can help companies address both immediate operational challenges as well as longer term planning and strategies. For instance, the suite could be used to help retailers prepare for severe weather-related shipping and inventory disruptions, or factor environmental risks into future warehouse locations; energy and utility companies to determine where to trim vegetation around power lines or which of their critical assets may soon be at greater risk from wildfires due to climate change. Or the suite could be used to help supermarkets get a clearer picture of how refrigeration systems are contributing to their overall greenhouse gas emissions and prioritize locations for improvement.

“The future of business and the environment are deeply intertwined. Not only are companies coping with the effects of extreme weather disruptions on their operations, they’re also being held increasingly accountable by shareholders and regulators for how their operations impact the planet,” said Kareem Yusuf, Ph.D., General Manager, IBM AI Applications. “IBM is bringing together the power of AI and hybrid cloud to provide businesses with environmental intelligence designed to help them improve environmental performance and reporting, create more efficient business operations to reduce resource consumption, and plan for resiliency in the face of climate disruptions.”

Companies around the world are already using many of the core weather and AI technologies found within IBM’s Environmental Intelligence Suite. For example, IBM environmental data and geospatial analytics are being used by Brazilian ethanol, bioelectricity and sugar company BP Bunge Bioenergia to help it better understand its agricultural sugarcane production and improve its market intelligence estimates regarding global sugar production and by agribusiness leader Cajamar to help Spanish farmers aiming to improve yields and reduce environmental impact via its digital Plataforma Tierra tool.

The IBM Environmental Intelligence Suite also takes advantage of AI-driven innovations from IBM Research that make it easier for climate and data scientists to analyze massive environmental datasets, and a new climate risk modeling framework used to generate data on future wildfire and flooding risks. Additionally, the suite will leverage unique technologies from IBM Research which apply natural language processing and automation designed to help companies estimate carbon emissions and identify opportunities to reduce them across their operations or with suppliers.

The Environmental Intelligence Suite can be integrated with IBM’s broader software portfolio for additional efficiencies across business operations – including IBM Maximo Application Suite to help companies protect and extend the lifecycle of their critical assets and  IBM Supply Chain Intelligence Suite to help build more sustainable and resilient supply chains.

Businesses can also tap into the cross-industry expertise of IBM Global Business Services to help design, implement and accelerate their environmental business transformation journeys. These strategies include reimagining operations, supply chains, emissions management, or ESG and climate risk reporting with the help of emerging technologies to assist organizations in meeting their environmental goals.

IBM and YMCA of Metropolitan Los Angeles Collaborate to Empower and Inform Voters with New Tech Solution for Underrepresented Communities

Open source Call for Code for Racial Justice solution “Five Fifths Voter” deploys during National Voter Education Week to help educate voters and make their voices heard

ARMONK, N.Y. and LOS ANGELES, Oct. 5, 2021 — IBM and the YMCA of Metropolitan Los Angeles announced today during National Voter Education Week the deployment of a new solution designed to help improve awareness of local, statewide, and national issues in communities lacking traditional access to and education about voting. Five Fifths Voter is a web-based application built using open source-powered technology to help educate, empower and enable disenfranchised minority voters to overcome setbacks incurred by voter suppression.

Five Fifths Voter, available for both desktop and mobile browsers, provides one place where users can check their registration status, register to vote, and access information about deadlines, ballot drop-offs, and polling locations. It also offers resources tailored for specific circumstances including parents requiring childcare, people with disabilities, convicted felons, and senior citizens.

“For decades, the YMCA has been an invaluable resource for young Angelenos and their families,” said Los Angeles Mayor Eric Garcetti. “Through this collaboration with IBM, the Y will foster civic engagement and help to make our democracy more accessible to young people across the region.”

The web app was customized to the diverse needs of Metropolitan Los Angeles’ communities based on input from YMCA-LA and members from its Teens and Government program who participated in design thinking workshops with IBM and identified challenges they have encountered in voting. The customization includes translation of the app in 11 languages prevalent in the area, resources for young voters to prepare themselves to vote in upcoming elections, and clear steps people can follow to help their community engage in the civic process given the YMCA’s focus on the youth and underrepresented demographic.

“The collaboration with IBM gives the YMCA-LA the virtual tools to educate and empower our communities with essential resources to participate in the voting process,” said Mario Valenzuela, Vice President of Equity and Inclusion, YMCA-LA. “We’re thankful for this opportunity to provide realistic solutions to this youth-led initiative to get out the vote and encourage community members to use their voice to facilitate positive change.”

Five Fifths Voter was one of seven projects IBM made available for anyone to contribute code to last year through open source as part of Call for Code for Racial Justice, an effort to bring the developer community together to create practical tools that help tackle one of the greatest challenges of our time: racial injustice. The code is containerized and can be deployed across hybrid cloud environments, including multi-cloud with Red Hat OpenShift. Some of the open source frameworks and languages used include Vue.js, Node.js, Python, Apache CouchDB, and Carbon Design System. The web app is hosted on IBM Cloud; was built using technology including IBM Watson Tone Analyzer and Watson Natural Language Understanding; and uses the Google Civic and Google Maps APIs.

The Call for Code for Racial Justice projects, including Five Fifths Voter, are shared online so anyone can contribute code to enhance them with a focus on three key areas: police and judicial reform and accountability, diverse representation, and policy and legislation reform. Call for Code for Racial Justice is part of the broader Call for Code tech-for-good initiative in which more than 500,000 developers and problem solvers across 180 nations have participated since launch in 2018 to address problems such as climate change and COVID-19 with open source-powered software.

“Working with strong community organizations like YMCA-LA was our goal when we first created Call for Code for Racial Justice,” IBM Call for Code Director Ruth Davis said. “We believe bringing together developers, ecosystem partners, and communities around the world can drive lasting impact in the fight against systemic racism and are looking forward to enhancing Five Fifths Voter’s capabilities and bringing it to more communities.”

IBM and YMCA-LA invite developers in the Greater Los Angeles area and around the United States to contribute their ideas and code to the solution to further enhance it and make it even more relevant to their local communities’ needs.