IBM Report: Manufacturing Felt Brunt of Cyberattacks in 2021 as Supply Chain Woes Grew

Other Findings: Asia Pacific Now Most Attacked Region; Average Lifespan of Ransomware Groups is 17 Months; Vishing Triples Phishing Click Rate

CAMBRIDGE, Mass., Feb. 23, 2022 — IBM Security today released its annual X-Force Threat Intelligence Index unveiling how ransomware and vulnerability exploitations together were able to “imprison” businesses in 2021 further burdening global supply chains, with manufacturing emerging as the most targeted industry. While phishing was the most common cause of cyberattacks in general in the past year, IBM Security X-Force observed a 33% increase in attacks caused by vulnerability exploitation of unpatched software, a point of entry that ransomware actors relied on more than any other to carry out their attacks in 2021, representing the cause of 44% of ransomware attacks.

The 2022 report details how in 2021 ransomware actors attempted to “fracture” the backbone of global supply chains with attacks on manufacturing, which became 2021’s most attacked industry (23%), dethroning financial services and insurance after a long reign. Experiencing more ransomware attacks than any other industry, attackers wagered on the ripple effect that disruption on manufacturing organizations would cause their downstream supply chains to pressure them into paying the ransom. An alarming 47% of attacks on manufacturing were caused due to vulnerabilities that victim organizations had not yet or could not patch, highlighting the need for organizations to prioritize vulnerability management.

The 2022 IBM Security X-Force Threat Intelligence Index maps new trends and attack patterns IBM Security observed and analyzed from its data – drawing from billions of datapoints ranging from network and endpoint detection devices, incident response engagements, phishing kit tracking and more –­ including data provided by Intezer.

Some of the top highlights in this year’s report include:

  • Ransomware Gangs Defy Takedowns. Ransomware persisted as the top attack method observed in 2021, with ransomware groups showing no sign of stopping, despite the uptick in ransomware takedowns. According to the 2022 report, the average lifespan of a ransomware group before shutting down or rebranding is 17 months.
  • Vulnerabilities Expose Businesses’ Biggest “Vice”. X-Force reveals that for businesses in Europe, Asia and MEA, unpatched vulnerabilities caused approximately 50% of attacks in 2021, exposing businesses’ biggest struggle– patching vulnerabilities.
  • Early Warning Signs of Cyber Crisis in the Cloud. Cybercriminals are laying the groundwork to target cloud environments, with the 2022 report revealing a 146% increase in new Linux ransomware code and a shift to Docker-focused targeting, potentially making it easier for more threat actors to leverage cloud environments for malicious purposes.

“Cybercriminals usually chase the money. Now with ransomware they are chasing leverage,” said Charles Henderson, Head of IBM X-Force. “Businesses should recognize that vulnerabilities are holding them in a deadlock – as ransomware actors use that to their advantage. This is a non-binary challenge. The attack surface is only growing larger, so instead of operating under the assumption that every vulnerability in their environment has been patched, businesses should operate under an assumption of compromise, and enhance their vulnerability management with a zero trust strategy.”

The “Nine Lives” of Ransomware Groups
Responding to the recent acceleration of ransomware takedowns by law enforcement, ransomware groups may be activating their own disaster recovery plans. X-Force’s analysis reveals that the average lifespan of a ransomware group before shutting down or rebranding is 17 months. For example, REvil which was responsible for 37% of all ransomware attacks in 2021, persisted for four years through rebranding, suggesting the likelihood it resurfaces again despite its takedown by a multi-government operation in mid 2021.

While law enforcement takedowns can slow down ransomware attackers, they are also burdening them with the expenses required to fund their rebranding or rebuild their infrastructure. As the playing field changes, it’s important that organizations modernize their infrastructure to place their data in an environment that can help safeguard it – whether that be on-premises or in clouds. This can help businesses manage, control, and protect their workloads, and remove threat actors’ leverage in the event of a compromise by making it harder to access critical data in hybrid cloud environments.

Vulnerabilities Become an Existential Crisis for Some
The X-Force report highlights the record high number of vulnerabilities disclosed in 2021, with vulnerabilities in Industrial Control Systems rising by 50% year-over-year. Although more than 146,000 vulnerabilities have been disclosed in the past decade, it’s only been in recent years that organizations accelerated their digital journey, largely driven by the pandemic, suggesting that the vulnerability management challenge has yet to reach its peak.

At the same time, vulnerability exploitation as an attack method is growing more popular. X-Force observed a 33% increase since the previous year, with the two most exploited vulnerabilities observed in 2021 found in widely used enterprise applications (Microsoft Exchange, Apache Log4J Library). Enterprises’ challenge to manage vulnerabilities may continue to exacerbate as digital infrastructures expand and businesses can grow overwhelmed with audit and upkeep requirements, highlighting the importance of operating on the assumption of compromise and applying a zero trust strategy to help protect their architecture.

Attackers Target Common Grounds Amongst Clouds
In 2021, X-Force observed more attackers shifting their targeting to containers like Docker – by far the most dominant container runtime engine according to RedHat. Attackers recognize that containers are common grounds amongst organizations so they are doubling down on ways to maximize their ROI with malware that can cross platforms and can be used as a jumping off point to other components of their victims’ infrastructure.

The 2022 report also sounds caution on threat actors’ continued investment into unique, previously unobserved, Linux malware, with data provided by Intezer revealing a 146% increase in Linux ransomware that has new code. As attackers remain steady in their pursuit of ways to scale operations through cloud environments, businesses must focus on extending visibility into their hybrid infrastructure. Hybrid cloud environments that are built on interoperability and open standards can help organizations detect blind spots and accelerate and automate security responses.

Additional findings from the 2022 report include:

  • Asia Leads Attacks  Experiencing over 1 in 4 attacks that IBM observed globally in 2021, Asia saw more cyberattacks than any other region in the past year. Financial services and manufacturing organizations together experienced nearly 60% of attacks in Asia.
  • First Time Caller, Long Time Phisher – Phishing was the most common cause of cyberattacks in 2021. In X-Force Red’s penetration tests, the click rate in its phishing campaigns tripled when combined with phone calls.

The report features data IBM collected globally in 2021 to deliver insightful information about the global threat landscape and inform security professionals about the threats most relevant to their organizations. You can download a copy of the 2022 IBM Security X-Force Threat Intelligence Index here.

Additional Sources

  • Sign up for the 2022 IBM Security X-Force Threat Intelligence Index webinar on Thursday, March 3, 2022, at 11:00 a.m. ET here.
  • Read a blog post from the report authors to learn more about three of the report’s top findings, on the IBM Security Intelligence blog.

IBM Report: Manufacturing Felt Brunt of Cyberattacks in 2021 as Supply Chain Woes Grew

Other Findings: Asia Pacific Now Most Attacked Region; Average Lifespan of Ransomware Groups is 17 Months; Vishing Triples Phishing Click Rate

CAMBRIDGE, Mass., Feb. 23, 2022 — IBM Security today released its annual X-Force Threat Intelligence Index unveiling how ransomware and vulnerability exploitations together were able to “imprison” businesses in 2021 further burdening global supply chains, with manufacturing emerging as the most targeted industry. While phishing was the most common cause of cyberattacks in general in the past year, IBM Security X-Force observed a 33% increase in attacks caused by vulnerability exploitation of unpatched software, a point of entry that ransomware actors relied on more than any other to carry out their attacks in 2021, representing the cause of 44% of ransomware attacks.

The 2022 report details how in 2021 ransomware actors attempted to “fracture” the backbone of global supply chains with attacks on manufacturing, which became 2021’s most attacked industry (23%), dethroning financial services and insurance after a long reign. Experiencing more ransomware attacks than any other industry, attackers wagered on the ripple effect that disruption on manufacturing organizations would cause their downstream supply chains to pressure them into paying the ransom. An alarming 47% of attacks on manufacturing were caused due to vulnerabilities that victim organizations had not yet or could not patch, highlighting the need for organizations to prioritize vulnerability management.

The 2022 IBM Security X-Force Threat Intelligence Index maps new trends and attack patterns IBM Security observed and analyzed from its data – drawing from billions of datapoints ranging from network and endpoint detection devices, incident response engagements, phishing kit tracking and more –­ including data provided by Intezer.

Some of the top highlights in this year’s report include:

  • Ransomware Gangs Defy Takedowns. Ransomware persisted as the top attack method observed in 2021, with ransomware groups showing no sign of stopping, despite the uptick in ransomware takedowns. According to the 2022 report, the average lifespan of a ransomware group before shutting down or rebranding is 17 months.
  • Vulnerabilities Expose Businesses’ Biggest “Vice”. X-Force reveals that for businesses in Europe, Asia and MEA, unpatched vulnerabilities caused approximately 50% of attacks in 2021, exposing businesses’ biggest struggle– patching vulnerabilities.
  • Early Warning Signs of Cyber Crisis in the Cloud. Cybercriminals are laying the groundwork to target cloud environments, with the 2022 report revealing a 146% increase in new Linux ransomware code and a shift to Docker-focused targeting, potentially making it easier for more threat actors to leverage cloud environments for malicious purposes.

“Cybercriminals usually chase the money. Now with ransomware they are chasing leverage,” said Charles Henderson, Head of IBM X-Force. “Businesses should recognize that vulnerabilities are holding them in a deadlock – as ransomware actors use that to their advantage. This is a non-binary challenge. The attack surface is only growing larger, so instead of operating under the assumption that every vulnerability in their environment has been patched, businesses should operate under an assumption of compromise, and enhance their vulnerability management with a zero trust strategy.”

The “Nine Lives” of Ransomware Groups
Responding to the recent acceleration of ransomware takedowns by law enforcement, ransomware groups may be activating their own disaster recovery plans. X-Force’s analysis reveals that the average lifespan of a ransomware group before shutting down or rebranding is 17 months. For example, REvil which was responsible for 37% of all ransomware attacks in 2021, persisted for four years through rebranding, suggesting the likelihood it resurfaces again despite its takedown by a multi-government operation in mid 2021.

While law enforcement takedowns can slow down ransomware attackers, they are also burdening them with the expenses required to fund their rebranding or rebuild their infrastructure. As the playing field changes, it’s important that organizations modernize their infrastructure to place their data in an environment that can help safeguard it – whether that be on-premises or in clouds. This can help businesses manage, control, and protect their workloads, and remove threat actors’ leverage in the event of a compromise by making it harder to access critical data in hybrid cloud environments.

Vulnerabilities Become an Existential Crisis for Some
The X-Force report highlights the record high number of vulnerabilities disclosed in 2021, with vulnerabilities in Industrial Control Systems rising by 50% year-over-year. Although more than 146,000 vulnerabilities have been disclosed in the past decade, it’s only been in recent years that organizations accelerated their digital journey, largely driven by the pandemic, suggesting that the vulnerability management challenge has yet to reach its peak.

At the same time, vulnerability exploitation as an attack method is growing more popular. X-Force observed a 33% increase since the previous year, with the two most exploited vulnerabilities observed in 2021 found in widely used enterprise applications (Microsoft Exchange, Apache Log4J Library). Enterprises’ challenge to manage vulnerabilities may continue to exacerbate as digital infrastructures expand and businesses can grow overwhelmed with audit and upkeep requirements, highlighting the importance of operating on the assumption of compromise and applying a zero trust strategy to help protect their architecture.

Attackers Target Common Grounds Amongst Clouds
In 2021, X-Force observed more attackers shifting their targeting to containers like Docker – by far the most dominant container runtime engine according to RedHat. Attackers recognize that containers are common grounds amongst organizations so they are doubling down on ways to maximize their ROI with malware that can cross platforms and can be used as a jumping off point to other components of their victims’ infrastructure.

The 2022 report also sounds caution on threat actors’ continued investment into unique, previously unobserved, Linux malware, with data provided by Intezer revealing a 146% increase in Linux ransomware that has new code. As attackers remain steady in their pursuit of ways to scale operations through cloud environments, businesses must focus on extending visibility into their hybrid infrastructure. Hybrid cloud environments that are built on interoperability and open standards can help organizations detect blind spots and accelerate and automate security responses.

Additional findings from the 2022 report include:

  • Asia Leads Attacks  Experiencing over 1 in 4 attacks that IBM observed globally in 2021, Asia saw more cyberattacks than any other region in the past year. Financial services and manufacturing organizations together experienced nearly 60% of attacks in Asia.
  • First Time Caller, Long Time Phisher – Phishing was the most common cause of cyberattacks in 2021. In X-Force Red’s penetration tests, the click rate in its phishing campaigns tripled when combined with phone calls.

The report features data IBM collected globally in 2021 to deliver insightful information about the global threat landscape and inform security professionals about the threats most relevant to their organizations. You can download a copy of the 2022 IBM Security X-Force Threat Intelligence Index here.

Additional Sources

  • Sign up for the 2022 IBM Security X-Force Threat Intelligence Index webinar on Thursday, March 3, 2022, at 11:00 a.m. ET here.
  • Read a blog post from the report authors to learn more about three of the report’s top findings, on the IBM Security Intelligence blog.

IBM Launches 2-year Global Pro Bono Environmental Program for Non-Profits

– Non-profit organizations around the globe can now apply to the 2022 RFP, focused on clean energy
– The Nature Conservancy India, Heifer International and Plan21 Foundation were part of the pilot project of the program

ARMONK, N.Y., Feb. 17, 2022  — IBM today announced the launch of the IBM Sustainability Accelerator, a global pro bono social impact program that applies IBM technologies, such as hybrid cloud and artificial intelligence, and an ecosystem of experts to enhance and scale non-profit and government organization operations, focused on populations vulnerable to environmental threats including climate change, extreme weather, and pollution.

“We believe that the power of science, technology and innovation can help tackle environmental issues while serving vulnerable communities exposed to environmental hazards,” said Justina Nixon, Vice President of Corporate Social Responsibility and ESG at IBM. “By pairing expertise and technology with the goal of improving the lives of populations most affected by environmental threats, we have the potential to make lasting, scalable impact.”

The program:

The IBM Sustainability Accelerator will provide support to each selected organization for two years following a two-phased approach.

Phase I: Accelerator engagements will kick off with the IBM Garage, IBM’s methodology to apply design thinking and agile techniques to fast-track meaningful innovation and drive lasting culture change. During this process, IBM experts will work with the beneficiary organization to identify their needs and establish a clear roadmap to design, develop, deploy, and continually improve technology to help solve specific public challenges.

Phase II: In a second phase, IBM cross-industry experts will configure IBM resources and technology designed to help participants meet their community and environmental impact goals. Some of the technologies that will be applied will include IBM Watson, IBM Cloud, or the Environmental Intelligence Suite, among others. In addition, IBM Sustainability Accelerator beneficiary organizations will receive monthly IBM Cloud credits, weather data credits, mentorship, and access to IBM partner ecosystem. IBM experts will also support pilot deployments of solutions to help facilitate optimal implementation, to scale long-term impact and drive key societal outcomes.

Selection process:

Each year, IBM will define one theme for the RFP and project selection of the organizations that belong to that year’s cohort.

Today, with the official launch of the program, we are inviting non-profit organizations to apply to a public RFP for the 2022 cohort’s focus on clean energy. Proposals are due by April 30, 2022, and should be submitted through our Submission Portal.

Last year, we conducted a pilot project with three inaugural participants of the IBM Sustainability Accelerator. These organizations have begun their projects focused on sustainable agriculture and successfully finished their phase I last December:

  • The Nature Conservancy India: The Nature Conservancy India is building a public information platform to help eliminate crop residue burning in North India in furtherance of their goal to improve agricultural sustainability, public health, and help reduce climate change impact in India.
  • Heifer International: Heifer International is working with IBM to develop scalable and affordable digital solutions designed to equip farmers’ cooperatives in Malawi with weather and crop yield forecasts to help increase their yields and incomes.
  • Plan21 Foundation for Sustainable Human Development:­ Plan21 is helping smallholder farmers in Latin America manage their crops more sustainably — with the goal of increasing their productivity and income, and contributing to consumer awareness and the development of more responsible markets.

“Cloud, AI, 5G, quantum computing can all be put to work to drive a positive impact on big social issues such as climate change. Yet populations with the biggest needs are often those with the least access to technology,” said Carolina Milanesi, Founder, Heart of Tech. “It is the responsibility of technology companies like IBM to make sure they are prioritized rather than left behind.

“The Nature Conservancy India is looking forward to continuing to work with IBM to tap its impressive network of subject matter experts and cutting-edge technology coupled with our project implementation and research expertise to help address the important issue of crop residue burning in North India. Our collaboration is another stride towards a no burn agriculture system that will ensure that nature and people thrive. We are excited about the impact of this important work together.”
­–Manoj Singh, Project Head – Crop Residue Management, The Nature Conservancy India

“Through collaborations in Malawi and Honduras, Heifer International and IBM are supporting smallholder farmers to bridge the digital divide. We look forward to working with IBM through the Sustainability Accelerator initiative, supporting smallholder farmers as they leverage digital tools to reach sustainable living income. Our work will increase productivity, market access and livelihoods for the farmers and rural communities who feed the world.”
– Elizabeth Magombo-Kabaghe, Innovations and New Initiatives Lead, Heifer Malawi

“We at Plan21 are very enthusiastic to be one of the first partners selected to participate in the IBM Sustainability Accelerator and are excited to embark on this journey with them on sustainable agriculture. We appreciate IBM’s user-centered design thinking approach through the IBM Garage that considers the realities of our program beneficiaries on the ground. That means designing and building user-friendly technological tools that farmers can use, considering their own realities, work contexts and needs.”
– Fabián Román, President of Plan21 Foundation

IBM Watson-Powered AI Virtual Assistant Helps Visitors on the TD Precious Metals Digital Store

Designed to provide consistent, quick responses to frequently asked customer questions

MARKHAM, ON, Feb. 9, 2022 — Investors looking to diversify their portfolios and coin collectors looking to add a new treasure to their collection are familiar with the benefits and value that precious metals can offer. To help make the purchasing process easier, IBM worked with TD Securities to launch an AI-based virtual assistant powered by IBM Watson Assistant that can help customers with inquiries on the TD Precious Metals digital store, including frequently asked questions.

The TD Precious Metals digital store allows customers to buy physical gold, silver and platinum bullion and coins online from the comfort of their home. The new virtual assistant, now available as a feature on the TD Precious Metals digital store, provides customers with a convenient self-service option, available 24/7, for frequently asked questions about TD Precious Metals. Customers type their questions into the virtual assistant and receive an instant written response, along with links to help further assist them.

“We know our customers are looking for an enhanced digital experience and the new virtual assistant will provide quick responses to help customers feel confident in their purchasing decisions,” says James Wolanski, Managing Director, Head of Retail & Wealth Distribution & Product Innovation, TD Securities. “Our TD Precious Metals Support Desk will remain available for any inquiry that may require additional support or a human touch.”

“With rapid acceleration of digital transformation, businesses need to enhance their services using AI-powered intelligent workflows. The use of AI to automate tasks can drive greater efficiency and strengthen customer relationships,” said Daniel Cascone, Financial Services Sector Leader for IBM Canada. “We are working with TD Securities to enrich overall customer experience with the power of innovative technology like conversational AI through the IBM Watson-powered AI virtual assistant.”

The new AI-powered virtual assistant can help customers with questions related to pricing, delivery options, and shipping, such as:

  • How is pricing determined?
  • Is there a minimum or maximum product count or dollar value when making a purchase?
  • What delivery options does TD offer?
  • How will my items be shipped?

TD digital and technology teams have worked closely with commerce and system integration experts from IBM Consulting to develop and fully integrate the virtual assistant into the TD Precious Metals digital store via the IBM Garage Methodology, a collaborative approach to fast-track innovation and drive meaningful, lasting transformation. Future iterations of the virtual assistant are planned to further improve the customer experience by incorporating additional enhancements and functionalities.

Nearly half of businesses (43%) surveyed accelerated their rollout of AI over the last year, according to IBM’s 2021 Global AI Adoption Index, as organizations looked to virtual assistants to manage swelling call volumes and other similar pathways to automation. According to the same Index, 80% of companies surveyed said they had plans to roll out some form of automation software over the next 12 months.

IBM was positioned as a Leader in the newly published 2022 Gartner® Magic QuadrantTM for Enterprise Conversational AI Platforms for its IBM Watson Assistant. IBM Watson Assistant uses AI designed to understand customers in context to provide fast, consistent, and accurate answers across applications, devices, or channels. IBM Watson Assistant has been deployed by clients around the world and across a range of industries to deliver powerful customer care experiences such as responding to time sensitive COVID-19 inquiries, helping citizens get more information on voting procedures, helping insurers provide more personalized services, and more.

IBM and Government of Quebec Launch Groundbreaking Partnership to Accelerate Discovery with First IBM Quantum System in Canada

– The Quebec-IBM Discovery Accelerator seeks to advance discovery and solutions in energy, life sciences and sustainability using quantum computing, AI and high-performance computing
– IBM plans to deploy its first quantum system in Canada empowering Quebec’s Quantum Innovation Zone
– Discovery Accelerator builds on existing semiconductor innovation ecosystem as a further step to enhance Quebec’s thriving high-tech economy

QUEBEC CITY, Feb. 3, 2022 — The Government of Quebec and IBM today announced plans for a new partnership to further establish Quebec as a leading technology hub in the development of quantum computing, artificial intelligence, semiconductors and high-performance computing through the launch of the Quebec-IBM Discovery Accelerator. The new technology hub aims to focus on developing new projects, collaborations, and skills-building initiatives in crucial areas of research such as energy, life sciences, and sustainability.

The Quebec-IBM Discovery Accelerator will work in alignment with the goals of the Government of Quebec’s Innovation Zones in Sherbrooke and Microelectronics Innovation Zone in Bromont, promoting the use of advanced technology across the province. Working with partners in the scientific research and private sectors, the Quebec-IBM Discovery Accelerator plans to make advances using computational technologies such as:

  • Quantum computing: Leveraging an IBM Quantum System One to be deployed at IBM’s Bromont facility for the use of the Government of Quebec and its partners, to facilitate the mission of the Government of Quebec’s Innovation Zones the Discovery Accelerator will explore complex problems including the modeling of new materials and how quantum computing can be used as part of broader sustainability efforts.
  • AI: Quebec-IBM Discovery Accelerator teams will use a range of artificial intelligence models to explore use cases such as the discovery of new drugs.
  • High performance computing: The Discovery Accelerator will leverage a major base of high-performance computing (HPC) in order to integrate classical and quantum technology to explore various scientific challenges.

The confluence of these technologies through the Quebec-IBM Discovery Accelerator in Quebec represents a further step in promoting technology development in the region to expand the horizons of computation, and builds on IBM’s deep knowledge of semiconductor design and packaging, including the work carried out IBM’s facility in Bromont, Quebec.

Quebec’s potential to innovate in high technology and be a leader in the economy of the future is immense. We have world-class universities, creative entrepreneurs and talented workers. The dedicated IBM quantum computer will pave the way for us to make incredible progress in areas such as artificial intelligence and modeling. Quantum science is the future of computing. With our innovation zone, we’re positioning ourselves at the forefront of this future,” said François Legault, Premier of Quebec.

“The Quebec-IBM Discovery Accelerator is further proof of our commitment to building open communities of innovation to tackle the big problems of our time through a combination of quantum computing, AI and high-performance computing, all integrated through the hybrid cloud,” said Dr. Darío Gil, SVP and Director of Research, IBM. “This new Discovery Accelerator, along with our work in semiconductor packaging, will bring to bear the full scope of IBM’s groundbreaking technology to Quebec’s world-class scientific and industrial communities. We are proud to be working with the Government of Quebec, as well as private sector and academic partners, to take innovation in Quebec to the next level.”

In addition to its quantum system in Quebec, IBM aims to advance technology education and skills development, as well as providing use of software technologies such as the Generative Modeling Toolkit for Science and RoboRXN. These technologies serve as part of IBM’s growing Accelerated Discovery portfolio designed to speed up research and expedite development in the life sciences including genomics and drug design.

The Quebec-IBM Discovery Accelerator is the fourth such Accelerator to be announced in the last 12 months, following similar announcements with Cleveland Clinic,the University of Illinois Urbana-Champaign and the UK’s Science and Technology Facilities Council Hartree Centre.